What I don't like about your description is that you used pH meter to determine NaOH concentration. Wasn't the concentration given to you? Finding it from pH is highly inaccurate, as you are ignoring effects of the ionic strength of the solution (my estimates suggest 0.19 M solution, not 0.16 M).
Yeah, I don't know why they didn't give us the concentration either. The professor who runs the labs purposely leaves the procedures we use to prepare for lab vague so we have to read our textbook and use our own wits to write a proper procedure.
There was no concentration listed in the bottles of NaOH on the counters when everyone came in so we just figured we would measure the pH to determine concentration. I honestly wouldn't be surprised if one of the other sections of our lab class didn't figure that out and are screwed on their calculations.
I was also curious about something else. When I did the lab my acid must have been either slightly impure or slightly insoluble because it took a good portion of time to dissolve it, even using heat and a magnetic stir bar. Because it took so long, I only got one titration done the first week and had to store the solution in a storage bottle with a cap and screw-on lid. When I went to do trials 2 and 3 the following week, my endpoints were taking about half as much of the volume of base. The first week, it took about 30mL, but trial 2 and 3 took both close to 16 mL to reach the second endpoint so I was wondering if anyone knew what could have happened to my solution to account for the difference?
The obvious answer would be that maybe my storage bottle wasn't clean but I was curious if it could have been something else like possible the diprotic acid dissociating a little in solution.