I assume the book is throwing that word a bit loosely
No, it has a very precise meaning.
The traditional sense of the word buffer (the ability to resist pH change) wouldn't make sense because no other information on the word buffer is given
There is all information given that you need - you are told solution is buffered at pH 11.45. Doesn't matter how.
the formation of the complex ions would result in a lower pH than 11.45 because most the OH- ions would be consumed
Nope. Buffered means pH remains constant, and the concentration of OH
- doesn't change (despite ions being consumed).
In reality pH is never exactly constant and it changes a bit when H
+/OH
- are consumed, but these changes are usually negligible. You are not asked here to calculate full equilibrium, just to assume pH is constant.